Terms.
Conditions for our agreed services.
Last updated: 9 October 2026
1. Scope and service provider
These terms and conditions apply to agreed services provided by HS DESIGN, Mario Connemann, Steinstraße 5, 49545 Tecklenburg. Individual agreements in the quotation or contract take precedence. Mandatory statutory consumer rights remain unaffected.
2. Quotation and scope of services
Quotations are non-binding unless expressly designated as binding. A contract is formed by an order confirmation in text form or by a mutually agreed commencement of work. The agreed services, such as web design, digital systems, graphic design, print, photography and drone imagery, determine the scope. Additional work is agreed separately.
3. Client cooperation and deadlines
The client provides agreed content, materials and access in good time and appoints a contact person for decisions. The client must hold the necessary rights to supplied materials. Binding deadlines require an express agreement. If work is delayed by outstanding client cooperation or unforeseen events beyond our control, we agree on revised dates.
4. Payment
Payment is determined by the quotation or contract. Invoices are due within 14 days of receipt unless otherwise agreed. Instalment payments may be agreed. Consumers are shown total prices including applicable VAT; otherwise tax details follow the quotation and applicable law.
5. Usage rights and third-party services
Once full payment has been received, the client receives the agreed usage rights to the work. Their scope, permitted uses and any provision of editable source files are governed by the individual agreement. Third-party rights, for example to fonts, images or software, remain subject to their respective licences. We agree any publication as a reference with the client; statutory confidentiality and data protection obligations remain in force.
6. Acceptance and defects
Where acceptance is required, we provide the agreed result for review. Please describe any defects as specifically as possible so we can investigate and remedy them. Acceptance, remedial performance and other rights relating to defects are governed by law. A lack of response does not remove statutory rights.
7. Liability
We are liable in accordance with statutory provisions. These terms do not limit liability for intent, gross negligence, injury to life, body or health, mandatory statutory liability or expressly assumed guarantees.
8. Ongoing services and termination
Ongoing support is subject to the individually agreed term and notice period. Unless otherwise agreed, indefinite ongoing support may be terminated with four weeks' notice to the end of a month. Rights to terminate for cause and mandatory statutory termination rights remain unaffected.
9. Applicable law
German law applies. For consumers, mandatory protective provisions in their country of habitual residence remain applicable. Jurisdiction is governed by statutory rules.